Return Policy
At The Yoni Company, your satisfaction and comfort are our top priorities. Due to the personal and hygienic nature of our products, we are unable to accept returns or issue refunds on opened or used items. However, we are committed to making things right if there's an issue with your order.
Eligibility for Refund or Replacement
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Eligible Returns: Unopened and unused items in their original packaging can be returned within 14 days of delivery.
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Non-Returnable Items: Due to hygiene reasons, opened or used sanitary products cannot be returned.
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Process: To initiate a return, please email us at contact@theyonicompany.com with your order details and reason for return.
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Refunds: Once approved, refunds will be issued to the original payment method within 7 business days.
Care Instructions
To ensure the longevity and quality of your sanitary products:
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Store pads in a cool, dry place away from direct sunlight to maintain freshness.
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For reusable items (if applicable), follow the washing and care instructions provided on the label.
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Use each pad as directed to experience maximum comfort and effectiveness.
Questions or Concerns
We’re here to help! Contact us anytime at theyonicompany@gmail.com or (678) 561-3667.